Privacy Policy

for Staff & Student Mobile Application

Effective Date: 25 May 2026

This Privacy Policy describes how www.eiims.com. collects, uses, stores, and protects information through the Staff and Student Mobile Application (“App”) integrated with the Education ERP System.

The App is designed for educational institutions to provide academic, administrative, communication, and fee-related services to students, parents, faculty members, and staff.

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1. Information We Collect

The App may collect and process the following information:

A. Personal Information

• Student Name
• Staff Name
• Enrollment / Employee ID
• Mobile Number
• Email Address
• Photograph/Profile Image
• Course/Class/Department Details
• Attendance Information
• Examination Results
• Assignment and Academic Records
• Fee Details and Payment History

B. Device Information

• Device Type
• Operating System Version
• App Version
• IP Address
• Login Activity

C. Notifications & Communication

The App may send:

• Academic Notifications
• Attendance Alerts
• Assignment Updates
• Fee Reminders
• Examination Notifications
• General Announcements

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2. How We Use the Information

We use the collected information for the following purposes:

• To provide student and staff login access
• To display academic and administrative records
• To manage attendance and assignments
• To publish examination results
• To provide fee payment and fee summary services
• To send notifications and important institutional updates
• To improve App performance and user experience
• To maintain security and prevent unauthorized access

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3. Fee Payments

Online fee payments made through the App are processed through secure third-party payment gateways. The App does not store debit card, credit card, UPI PIN, or banking passwords on its servers.

Payment gateway providers may process payment-related information according to their own privacy policies.

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4. Data Sharing

We do not sell or rent users’ personal information.

Information may be shared only:

• With the respective educational institution
• With authorized ERP administrators
• With payment gateway providers for transaction processing
• When required by law or government authorities

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5. Data Security

We implement appropriate technical and administrative security measures to protect user data against:

• Unauthorized access
• Data loss
• Misuse
• Alteration or disclosure

However, no online platform can guarantee 100% security.

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6. User Access & Permissions

The App may request permissions such as:

• Internet Access
• Notification Access
• Camera Access (for profile/photo upload if applicable)
• Storage Access (for downloading documents, assignments, admit cards, etc.)

Permissions are used only for App functionality.

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7. Student Features

Students may use the App to:

• Review Profile
• Check Attendance
• View Assignments
• Access Examination Results
• Receive Notifications
• Pay Fees Online
• View Fee Summary
• Download Academic Documents

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8. Staff Features

Staff members may use the App to:

• Manage Attendance
• Upload Assignments
• Send Notifications
• View Student Information
• Access Academic Reports
• Update Student Records (authorized users only)

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9. Data Retention

User data may be retained as long as required by the educational institution and applicable legal or academic requirements.

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10. Children’s Privacy

The App is intended for use by students under educational institutions. Student data is managed under the authority of the respective institution.

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11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the App or official website.

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12. Contact Information

For any privacy-related questions or support, contact:

H3 Infotech Pvt. Ltd.
Email: eiims@h3-technologies.com
Website:www.eiims.com

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Consent

By using the App, users agree to the collection and use of information in accordance with this Privacy Policy.